Customer Service at Berkshire East

Visiting Berkshire  East Mountain Resort!

When you arrive you’ll first meet our crew at the customer service desk right here in the main lodge of Berkshire East. Here is where we’ll answer all of your questions about all of the activities we offer such as our three levels of zip lining, our white water rafting or guided kayak trips on the Deerfield River.

Maybe you’re here to take some rides on the Thunderbolt, North America’s longest mountain coaster, or purchase a lift ticket or rental equipment at the thunder mountain bike park.The first thing we’ll ask you to do is fill out some common waiver forms and then we’ll get you on your way.

We also operate a retail area with clothing and gear that reflect all of our activities here at the resort.

For more information on our summer activities please visit our website at Berkshires com or give us a call at 413-339-6617 ext 330

Thank you and we look forward to seeing you at Berkshire East Mountain Resort!

Learn More:

Welcome to Berkshire East

Welcome to Berkshire East

Berkshire East Mountain Resort! We are located in the beautiful Deerfield River Valley of Western Massachusetts and we are New England’s Outdoor Adventure Center. While we've been providing great Alpine skiing to thousands of loyal customers since the e...
Customer Service at Berkshire East

Customer Service at Berkshire East

Visiting Berkshire East Mountain Resort! When you arrive you’ll first meet our crew at the customer service desk right here in the main lodge of Berkshire East. Here is where we’ll answer all of your questions about all of the activities we offer suc...
Berkshire Renewable Energy

Berkshire Renewable Energy

Solar and Wind at Berkshire East! Powered by a 500 kWh solar facility and a 900 kWh wind turbine, Berkshire East is the only ski area in the world to generate 100% of our electricity from onsite renewable energy. Why Renewable Energy at Berkshire East Why...
Bill Harkers Reflections about Charlemonts Past

Bill Harkers Reflections about Charlemonts Past

Our town of Charlemont, people don't realize that the mines had at one time had 3000 people here in the town of Charlemont. We had the Hawke's mine, we had the Davis mine, we had all these mines and all this stuff came into Charlemont. Got weighed, got...
Man Made Snow

Man Made Snow

Man Made Snow - To make snow, you need water and the source begins in this lower snow making pond. This is one of two holding ponds at the Berkshire East ski area. A second pond at the top of the mountain holds additional water. The power to pump this...

Groups at Berkshire East

Groups at Berkshire East Mountain Resort! Berkshire East is a great place to bring any group or organization! Have a business meeting in our Crazy Horse Bar and Grill and include a zip line trip. Staff appreciation day and raft the Deerfield with a ride...
Share This