Berkshire East Mountain Resort Employment Opportunities
Come join a group of people that enjoy their jobs as much as all the activities Berkshire East Mountain Resort has to offer. Our employees work where they play! If being part of a great team sounds appealing to you, please check our current employment listings to find the perfect position for you. Please note all positions are part-time and do not include benefits.
Aerial Adventure Park
Course Operators and Course Monitors: Job Duties: Performs course and gear inspections and maintains proper documentation; Notifies Course Manager of any safety concerns as they are encountered; Greet guests and provide them with the general course information and direction; Familiarize guests with the safety equipment used on the course; Check guests for wristbands to ensure waivers are signed & tickets are purchased; Observe and assist guests as they maneuver throughout the park and attractions; Assess guest age and skill level/ ability and make recommendations as needed; Ensure that guests are using equipment properly and safely; Make certain that all guests have an enjoyable and memorable experience; Monitors start and end times on wristbands to assure everyone gets 30 minutes on course; Provide assistance and guidance to guests as needed, Performs rescues and evacuations as needed; Assists with the upkeep of grounds and maintaining park equipment as needed; Assist with checking in guests for special events or large groups. Qualifications: Must be dedicated to the safety and well-being of all of the parks guests; Must have a friendly and fun disposition and experience working with children; Must pay attention to detail and have an extreme dedication to safety; Must be comfortable working at heights up to 30 feet; Must be comfortable working outside in all weather conditions; Must be able to lift 50 lbs; Must be available to work on weekends and holidays; Must be age 18 or older; Must pass a Cori background check prior to being hired; Must successfully complete operator and/or monitor training
Food Service Positions
Cook: Now taking application for cooks for both our Crazy Horse restaurant and our food court cafeteria. Responsible for the preparation and short order cooking of menu items. Includes stoves and ovens, deep fryer, grill, made to order sandwiches, soups and salads. Will take food orders and have direct contact with customers. Responsible for the set up and clean up of all kitchen areas as well as restocking. Experience required. Serve Safe certification preferred. All applicants must be at least 18 years old.
Food Services Manager: Looking for someone with prior management experience in the food service industry. Must be a team player who can work well with others, making sure our guests have the best dining experience possible in our lodges. Oversees kitchen staff and assures that company standards are upheld on proper food preparation; kitchen safety techniques and that health standards are met and adhered to. Makes sure that food looks good and is cooked properly, the proportions are correct, and that food is cooked and served quickly by friendly and courteous staff. Must manage food and beverage inventory and order stock, keeping tabs on food cost and food waste. Must be computer savvy and able to learn and use our Digital Dining food software system. Responsible for hiring and managing kitchen staff, training, and setting work schedules. Must be well organized and maintain a clean and sanitary environment. Current Serve Safe certification required. All applicants must be at least 18 years old.
Mountain Coaster Positions
Mountain Coaster Worker: Attendants will assist riders in loading and unloading coaster cars and provide them with instruction on safety protocols and the proper use of coaster cars. Responsibilities include verifying that all riders have tickets and wristbands and that they meet the age, weight and height requirements. Duties also include inspection of tracks and cars, maintaining loading and unloading ramps, maintaining daily logs, and keeping the general area and coaster cars clean. You will be in direct contact with our guests and are expected to be friendly and helpful when greeting and assisting them. You will be working outside in all types of weather and must be agile on rough terrain. Applicants must be at least age 18. Cori background checks are required. You must pass on on-site training session in order to be hired. These are part-time positions (up to 32 hours per week), including weekends and holidays.
Zip Line Positions
Lift Attendants: We are looking to expand our lift crew as we head into our summertime activities. Lift attendants will be responsible for monitoring the loading and unloading of guests on chair and ground carpet lifts. Guests will include those using our zip lines, our bike park, or for other special events. Lift attendants will instruct guests on proper use of lifts and are expected to be friendly and helpful when greeting and assisting them. You will also be responsible for checking lift tickets and/or bike passes for anyone using the lifts. You will be working outside in all types of weather. Duties include setting up fencing and maintaining loading and unloading ramps, and assisting with some ground work. You may also be responsible for loading and unloading downhill mountain bikes on the lifts. You must be physically fit and able to lift 50 lbs. These are temporary positions, up to 40 hours per week. Our zip lines and mountain bike park are typically open May through October. Applicants must be age 18+. Cori background check required.
Zip line guides: Responsible for guiding and providing instruction to guests that zip line at Berkshire East Canopy Tours. We are looking for staff who are people friendly, courteous, outgoing, energetic and enthusiastic. You must be good with children, patient, and able to provide clear instruction to guests. Applicants must be at least age 18, be comfortable working at heights, be physically fit, and must meet our weight requirements for zip line tours. You will be working outside in all types of weather and must be agile on rough terrain. Applicants are required to have a flexible schedule as hours vary. Guides must be available weekends, holidays, and some early evenings. You will be required to pass a Cori background check and guide training before being hired. Guides will also be required to have First Aid & CPR training which we will provide. These are temporary positions (up-to 40 hrs a week). Positions for new guides are expected to start after Labor Day. Our zip lines are expected to operate through the end of October.
To Contact Human Resources
Berkshire East Mountain Resort
Human Resources Department
66 Thunder Mountain Road
Charlemont, MA 01339
413.339.6617 Ext 304
Berkshire East Mountain Resort is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.