Policies

On Hill and Off Hill Conduct Policies

Guest Standards

The list of standards below is not exhaustive, but they are the most prevalent behaviors that generate guest complaints, dissatisfaction and injury.  These behaviors may result in the loss of ticket or pass from Berkshire East.

  • Ducking a roped closure
  • Out of control skiing or snowboarding, or the inability to stop or avoid other people or objects.  This constitutes a violation of the Responsibility Code (Please see “Your Responsibility Code” tab on this page.)
  • Reckless and irresponsible skiing or snowboarding including knowing or blatant disregard for the safety of others, and/or showing a lack of concern for the consequences of one’s own actions
  • Malicious, sudden stops that intentionally result in snow spraying other guests
  • Excessive speed in slow zones, congested areas, and at the base of all lifts.   The speed expected is relevant to how many people are on the run, the conditions such as visibility, and/or snow surface quality.  As a general rule, your speed should match that of the flow of traffic.  You should always brake your speed when entering a slow zone, congested area, or a lift base area.
  • Jumping terrain barriers, slow fences and/or ducking of intersection flagging
  • Improper or unsafe trail merging
  • Failure to use a retention device.  Although we don’t require or check to ensure that each skier/snowboarder has a retention device, you are responsible for a run-way ski or snowboard
  • Leaving an accident scene if involved in a collision, except to notify authorities or obtain assistance

Make sure that you are aware of how to load and ride lifts. Secure any and all loose clothing. Wearing backpacks is not recommended.

Off-Hill Conduct

The list of personal conduct standards below is not exhaustive, but they are the most prevalent behaviors that generate guest complaints and dissatisfaction.

  • Please avoid using profanity around others, in particular around families
  • Please do not smoke in crowded public spaces such as lift lines or anywhere within a distance of 50 feet from building entrances or fueling operations.  Smoking on chairlifts is not prohibited but we ask that you honor other guest requests concerning smoking
  • Please focus on loading procedures when in the maze and loading areas.  Guests who exhibit impairment of motor skills from alcohol or other substances will not be allowed to board lifts.  This is for their safety and the safety of others.  Alcohol consumption by guests is not permitted in lift lines and containers must be disposed of before the gantry or 30 feet from the load board
  • Please respect other guests and do not cut/duck into full lift lines/crowded mazes or in front of others, particularly during peak periods
  • Please refrain from throwing snowballs or other items at individuals or property.  In instances where bodily harm or property damage occurs from malicious throwing of snowballs, the guest may also be referred to law enforcement
  • Please do not litter on MMSA property or Forest Service land
  • Please do not use your cell phone beyond the RFID gates or 30 feet from the load board for your own and others safety.  Please focus on loading procedures.

Uphill Skiing Policy

Berkshire East Terrain Access & Uphill Travel Policy 

During the winter operating season, guests wishing to access the Berkshire East trail system through skinning or snowshoeing may do so after purchasing an “Uphill Travel” pass or be in possession of a valid season’s pass or day ticket with a complimentary “Uphill Travel” endorsement.  Guests are permitted to skin from dawn to dusk only.  All uphill travel participants are required to sign a release and waiver seasonally. Passes and waivers can be purchased at Customer Service. Guests engaging in uphill travel are encouraged to check a snow report before leaving the base area to become informed of closed terrain or trails and to be made aware of any snowmaking, events, or other operations that may be in progress. Please know that uphill routes may not be patrolled. Uphill Season Pass: $50 Uphill Day Pass: $15 •Access to Berkshire East trails is at your own risk. •Closed trails and terrain parks may not be marked or signed from the bottom, top, or other access points on the trail. • Trails are designed for use by skiers and riders and any form of downhill descent other than skis or snowboard is prohibited with the exception of snowshoeing down Thunder Trail. •Sledding or sliding in any form is prohibited (except during the annual “Cardboard Classic” event) •Guests accessing the trail system through uphill travel are asked to stay to the side of the trail, wear visible clothing and choose a route that gives downhill traffic the best view of your location.  Be aware of sharp turns and knolls where you may not be in view of downhill traffic. •Guests accessing the Berkshire East trail system must adhere to Your Responsibility Code. •Your “Uphill Travel” pass must be worn at all times. •For the safety of our guests, dogs are not allowed to accompany our guests while skinning. •This policy may be changed at any time. Participants are responsible for obtaining the most recent uphill policy online at www.berkshireeast.com/policiesUphill Routes Big Chief During pre-operational hours, uphill travel is permitted on Big Chief. Downhill travel must occur after ski area has been opened. During operational hours, uphill travel is permitted on the following routes: •Thunder Trail. Stay to uphill travelers left of trail. •Mohawk > Roy’s Way > Mohawk IF & ONLY IF Roy’s Way is Closed! See the following pages for details on these routes and trail maps. Thunder and Bolt Trails Thunder is located on the east side of Berkshire East. To enter trail, proceed up the bottom of Mohawk and turn left through the Mountain Coaster. Proceed up Thunder, staying on uphill travelers left of the trail as conditions allow. Uphill travel may continue up Thunder trail to the top or travelers may turn right at the intersection with Bolt, and proceed up the left side of Bolt until it merges with Mohawk. If present, follow uphill trail markers to top of mountain. Mohawk > Roy’s Way > Mohawk This route is an option during operational hours IF & ONLY IF Roy’s Way is closed: this trail often has skinnable yet not skiable snow. •From the base, start skinning up Mohawk to the second intersection, take a left onto Roy’s Way. •Merge back onto Mohawk and stay left to continue up Mohawk. •Continue to top of Mohawk.

Drone Policy

Berkshire East Mountain Resort prohibits the operation or use of unmanned aerial systems, or aerial drones, by the general public – including recreational users and hobbyists.

This prohibition on drone use extends to any drones launched or operated from Resort property, as well as drones launched from private property outside of the Resort boundaries.

Any violation of this policy may involve suspension of your skiing, snowboarding and mountain biking privileges or the revocation of your season pass, as well as confiscation of any equipment. Violators will be liable for any damages, including but not limited to, physical or personal injuries, property damage, damages for violations of privacy, regulatory fines and legal fees.

In rare cases, drones may be used with written permission from management for special events and promotions.

Bike Park Waiver

All participants must read and sign the Mountain Activity Waiver before entering Thunder Mountain Bike Park. To view and download the waiver, please click on the below link.

Mountain Activity Waiver

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