WORK AND PLAY

EMPLOYMENT

CLICK TO SEE OPEN POSITIONS

• HOW TO APPLY

  To apply for a posted position, please click the button below. This will take you to our employment application system to create an applicant profile. You will be able to view the detailed job description and apply for the position. Be sure to remember your user ID and password, as you will be able to log back into the employment site to review the status of your application, update your profile, or to view and apply for other open positions. Click on the Apply Now Button to see our open positions!

  APPLY NOW

• AGE REQUIREMENTS

  It is our business practice to offer employment to youths age 16 and over. Summer youth staff can apply for jobs including adventure park monitor and some food service positions. Winter positions available for youths age 16 & 17 include snowsports instructors, dishwashers, bussers and a limited number of rental shop attendants. Opportunities also exist for customer service staff and food cashiers, if the youth applicant has prior sales and cashiering experience. Work permits are required prior to hire for any youths under the age of 18.

• WINTER POSITIONS

  Berkshire East is in search of energetic and enthusiastic people to join our awesome team in a variety of positions. Employment start dates and compensation is commensurate with experience. Many positions require a CORI background check. Weekend shifts are required in most positions.

• EQUAL OPPORTUNITY EMPLOYER

  Berkshire East Mountain Resort is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

• TO CONTACT HUMAN RESOURCES

  Berkshire East Mountain Resort Human Resources Department 66 Thunder Mountain Road Charlemont, MA 01339 413-339-6618 ext. 1050 This email address is being protected from spambots. You need JavaScript enabled to view it.

POLICIES & SAFETY

• General Policies
• Responsibility Codes
• How to Load Lifts
• Helpful Tips for Beginners
• Winter Cancellation Policies
• Terrain Access & Uphill
• Summer Cancellation Policies
• Camping Cancellation Policies
• SPOT Insurance

General Policies

• On-Hill Guest Standards

  On-Hill Guest Standards

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  The list of standards below is not exhaustive, but they are the most prevalent behaviors that generate guest complaints, dissatisfaction, and injury. These behaviors may result in the loss of ticket or pass from Berkshire East.

  • Ducking a roped closure.
  • Out of control skiing, snowboarding, mountain biking, or the inability to stop or avoid other people or objects.  This constitutes a violation of the Responsibility Code.
  • Reckless and irresponsible skiing, snowboarding, or mountain biking including knowing or blatant disregard for the safety of others, and/or showing a lack of concern for the consequences of one’s own actions.
  • Malicious, intentional sudden stops.
  • Excessive speed in slow zones, congested areas, and at the base of all lifts. The speed expected is relevant to how many people are in the area, weather conditions such as visibility, and/or ground surface quality. As a general rule, speed should match that of the flow of traffic; always brake speed when entering a slow zone, congested area, or at base areas.
  • Jumping terrain barriers, slow fences and/or ducking of intersection flagging.
  • Improper or unsafe trail merging.
  • Failure to use a retention device on skis and snowboards. Although we don’t require or check to ensure that each skier/snowboarder has a retention device, skiers and riders are responsible for a runaway ski or snowboard.
  • Leaving an accident scene if involved in a collision, except to notify authorities or obtain assistance.

  Know how to load, ride, and unload lifts. Secure any and all loose clothing. Wearing backpacks is not recommended.

• Off-Hill Conduct

  Off-Hill Conduct

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  The list of personal conduct standards below is not exhaustive, but they are the most prevalent behaviors that generate guest complaints and dissatisfaction.

  • Please avoid using profanity around others, in particular around families.
  • Focus on loading procedures when getting on and off lifts. 
  • Do not cut or duck into full lift lines, crowded mazes, or in front of others.
  • Do not throw snowballs or other items at individuals or property.  In instances where bodily harm or property damage occurs from malicious throwing of snowballs or other objects, the guest may also be referred to law enforcement.
  • Do not litter.

• Alcohol and Substances Policy

  Alcohol and Substances Policy for Guests

  • Guest alcohol consumption is only permitted within the boundaries of the Backyard Patio, Crazy Horse Bar & Grill, Crazy Horse deck, Main Lodge, and West Lodge under Berkshire East’s liquor permit.
  • Drinking alcohol is not allowed on lifts, lift lines, trails, or in the parking lots.
  • Guests who exhibit impairment from alcohol, marijuana, or other substances will not be allowed to board lifts.
  • No smoking or vaping in public spaces such as lift lines or within 50-feet of buildings or fueling operations.
  • Illicit substance use is not welcomed at Berkshire East.  Please refrain from such use.

• Drone Policy

  Drone Policy

  Berkshire East Mountain Resort prohibits the operation or use of unmanned aerial systems, or aerial drones, by the general public including recreational users and hobbyists.

  This prohibition on drone use extends to any drones launched or operated from Resort property, as well as drones launched from private property outside of the Resort boundaries.

  Any violation of this policy may involve suspension of the users skiing, snowboarding, or mountain biking privileges, revocation of the user's season pass, as well as confiscation of any equipment. Violators will be liable for any damages, including but not limited to, physical or personal injuries, property damage, damages for violations of privacy, regulatory fines, and legal fees.

  In rare cases, drones may be used with written permission from management for special events and promotions.

• Pet Policy

  Pet Policy

  Pets are permitted if kept on a leash, no longer than 10-feet, at all times. Do not leave pets unattended. Do not leave pets in vehicles. Pets are not allowed in any buildings. We understand that your pet is part of the family, but please be courteous to other visitors. Owners are responsible for cleaning up after their pets. If your pet is a disturbance, threat, or nuisance to others, we reserve the right to ask you leave without a refund. 

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Responsibility Codes

• 

  Your Responsibility Code - Winter Sports

  The National Ski Areas Association (NSAA) advocates education, helmet use, respect, and common sense as very important components when cruising down the mountain. NSAA developed “Your Responsibility Code” to help skiers and boarders be aware that there are elements of risk in snowsports that common sense and personal awareness can help reduce.  It's your responsibility to know the code!

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  YOUR RESPONSIBILITY CODE

  1.  Always stay in control. You must be able to stop or avoid people or objects. NO STRAIGHT LINING - fast and reckless skiing will not be tolerated and could result in the loss of your ticket or pass.
  2.  People ahead or downhill of you have the right-of-way. You must avoid them.
  3.  Stop only where you are visible from above and do not restrict traffic.
  4.  Look uphill and avoid others before starting downhill or entering a trail.
  5.  You must prevent runaway equipment.
  6.  Read and obey all signs, warnings, and hazard markings.
  7.  Keep off closed trails and out of closed areas.
  8.  You must know how and be able to load, ride and unload lifts safely. If you need assistance, ask the lift attendant.
  9.  Do not use lifts or terrain when impaired by alcohol or drugs.
  10.  If you are involved in a collision or incident, share your contact information with each other and a ski area employee.

  Winter sports involve risk of serious injury or death. Your knowledge, decisions and actions contribute to your safety and that of others. If you need help understanding the Code, please ask any ski area employee.

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  SU CÓDIGO DE RESPONSABILIDAD

  1. Mantén siempre el control. Debes ser capaz de detener o evitar personas u objetos. NO SE PERMITE CICLO RECTO "STRAIGHT LINING" - no se tolerará esquiar de forma rápida e imprudente y podría resultar en la pérdida de su boleto o pase.
  2. Las personas que están por delante o cuesta abajo de ti tienen el derecho de paso. Debes evitarlos.
  3. Deténgase solo donde sea visible desde arriba y no restrinja el tráfico.
  4. Mira cuesta arriba y evita a los demás antes de comenzar cuesta abajo o entrar en un sendero.
  5. Evite olvidar o perder equipo.
  6. Lea y obedezca todas las señalizaciones, advertencias y marcas de peligro.
  7. Manténgase alejado de los senderos cerrados y lejos de las areas cerradas.
  8. Debe saber cómo, y ser capaz de cargar, montar y descargar telesillas de forma segura. Si necesita ayuda, pregúntele al asistente de la telesilla.
  9. No utilice telesillas o terreno cuando esté bajo la influencia de alcohol o drogas.
  10. Si está involucrado en una colisión o incidente, comparta su información de contacto entre sí y con un empleado.

  Conozca y obedezca el código. Es su responsabilidad. Si necesita ayuda para entender el código, por favor pregunte a cualquier empleado del área de esquí.

  Watch Video - Your Responsibility Code

• Berkshire East Young Adult Patrollers - Review of Your Responsibility Code

  Our Young Adult Patrollers at Berkshire East review the NSAA Your Responsibility Code in this educational video.

  Watch Video - Your Responsibility Code

• Show Us Your Turns (No Straight-Lining) - A Review with Berkshire East Ski Patrol

  An explanation of Straight-Lining in skiing, why we don't want it to occur, and what to do instead. An educational video with Berkshire East Ski Patrol.

  Watch Video - Show Us Your Turns

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  NSAA Park SMART - Winter Sports

  The National Ski Areas Association and Burton Snowboards would like to welcome you to the "Park Smart" Terrain Park Safety initiative. Park Smart is the evolution of the original Smart Style program. A cooperative effort with the help of the Professional Ski Instructors of America (PSIA) and the American Association of Snowboard Instructors (AASI) and National Ski Patrol (NSP) that emphasizes the proper use of terrain parks while delivering a unified message.

  Watch Video - Park SMART

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  Mountain Biker's Responsibility Code

  NSAA has developed the Mountain Biker's Responsibility Code below to help inform users about the basic information, decision-making and actions every rider should know and take prior to and while riding on the variety of trails within a ski areas trail network.

  Similar to the ten points of the winter Responsibility Code, this code reminds users that there are elements of risk in mountain biking that common sense and personal awareness can help reduce.

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  MOUNTAIN BIKER'S RESPONSIBILITY CODE

  Mountain biking involves risk of serious injury or death. Your knowledge, decisions and actions contribute to your safety and that of others.

  ALWAYS:

  1. STAY IN CONTROL. You're responsible for avoiding objects and people.
  2. KNOW YOUR LIMITS. Ride within your ability. Start small and work your way up.
  3. PROTECT YOURSELF. Use an appropriate bike, helmet and protective equipment.
  4. INSPECT AND MAINTAIN YOUR EQUIPMENT. Know your components and their operation prior to riding.
  5. BE LIFT SMART. Know how to load, ride and unload lifts safely.
     Ask if you need help.
  6. INSPECT THE TRAILS AND FEATURES. Conditions change constantly; plan and adjust your riding accordingly.
  7. OBEY SIGNS AND WARNINGS. Stay on marked trails only. Keep off closed trails and features. Ride in the direction indicated.
  8. BE VISIBLE. Do not stop where you obstruct a trail, feature, landing or are not visible.
  9. LOOK AND YIELD TO OTHERS. Look both ways and yield when entering or crossing a road or trail. When overtaking, use caution and yield to those ahead. 
  10. COOPERATE. If involved in or witness to an incident, identify yourself to staff.

  Know and Follow the Code. It is Your Responsibility.

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  CÓDIGO DE RESPONSABILIDAD DEL CICLISMO DE MONTAÑA

  El ciclismo de montaña implica riesgo de lesiones graves o muerte. Tu conocimiento, decisiones y acciones contribuyen a tu seguridad y la de los demás.
  SIEMPRE:

  1. MANTÉN EL CONTROL. Eres responsable de evitar objetos y personas.
  2. CONOCE TUS LÍMITES. Conduce dentro de tus posibilidades. Comienza de a poco y ve aumentando.
  3. PROTÉGETE. Utiliza una bicicleta, un casco y un equipo de protección adecuados.
  4. INSPECCIONA Y MANTEN TU EQUIPO. Conoce los componentes y su funcionamiento antes de montar.
  5. UTILIZA INTELIGENTEMENTE LOS ELEVADORES. Aprende a cargar, utilizar y descargar elevadores de forma segura. Pregunta si necesitas ayuda.
  6. INSPECCIONE LOS SENDEROS Y LAS CARACTERÍSTICAS. Las condiciones cambian constantemente; planifique y ajuste su conducción en consecuencia.
  7. OBEDEZCA LAS SEÑALES Y ADVERTENCIAS. Permanezca solo en los senderos marcados. Manténgase alejado de los senderos y las características cerradas. Conduzca en la dirección indicada.
  8. SEA VISIBLE. No se detenga donde obstruya un sendero, una característica, un lugar de aterrizaje o donde no sea visible.
  9. MIRE Y CEDA EL PASO A LOS DEMÁS. Mire a ambos lados y ceda el paso al ingresar o cruzar una carretera o sendero. Al adelantar, tenga cuidado y ceda el paso a los que van adelante.
  10. COOPERE. Si está involucrado o es testigo de un incidente, identifíquese ante el personal.

  Conozca y siga el Código. Es su responsabilidad.

  Watch Video - Mountain Biker's Responsibility Code

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How to Load Lifts

• How to Load the Lift - Winter

  Please watch these instructional videos on How to Load Lifts.  Always ask Lift Attendants if you have questions or need assistance.

  Watch Video - How to Load the Lift

• How to Unload the Lift - Winter

  Please watch these instructional videos on How to Load Lifts.  Always ask Lift Attendants if you have questions or need assistance.

  Watch Video - How to Unoad the Lift

• Lift Progression at Berkshire East - Winter

  Watch Video - Lift Progression at Berkshire East

• How to Load Bikes

  Please watch these instructional videos on How to Load Lifts.  Always ask Lift Attendants if you have questions or need assistance.

  Watch Video - How to Load Bikes

• How to Load the Lift for a Scenic Chairlift Ride

  Please watch these instructional videos on How to Load Lifts.  Always ask Lift Attendants if you have questions or need assistance.

  Watch Video - How to Load the Lift for a Scenic Chairlift Ride

Helpful Tips for Beginners

Lift Progression at Berkshire East

Cancellation Policies for Winter

• Lift Tickets

  Lift tickets are date-specific and nonrefundable. Tickets unable to be used on the designated day of issuance at purchase may be used on another day during the 24/25 winter season. Guests will be responsible for any difference in the ticket price for rescheduled days. Rescheduling of day tickets must take place before the close of business the day prior to the originally purchased day of use by calling 413.339.6618. All unused winter 24/25 lift tickets expire at the end of the 24/25 winter season. No refunds or credits will be given.

• Season Passes

  Season Passes

  • All Season Pass purchases are final.
  • Season passes are non-transferable, valid only for the individual passholder and may not be shared. Any sharing of season passes is fraudulent and considered “theft of services”.
  • No refunds, credits, or substitutions of any kind will be issued if you fail to use or take possession of your Season Pass for any reason.
  • Passes purchased with a payment plan are not activated or valid for use until paid for in full.

  Season Pass Protection

  Optional Season Pass Protection is available for Winter 24/25

  We understand that life is full of surprises and sometimes it’s out of your hands.  Berkshire East Mountain Resort and Catamount Mountain Resort Pass Protection coverage offers credit or reimbursement for the pro-rated cost of the unused portion of your qualifying season pass.   Berkshire East/Catamount pass protection is not transferable or refundable. If you do not accept the Berkshire East/Catamount Pass Protection, you will not be eligible for a refund or credit toward your next season pass purchase and understand that passes are not transferable. Pass Protection is available for a small fixed cost at the time of pass purchase.  The program must be purchased in conjunction with your season pass in the same transaction.

  If you become medically unable to ski or ride, or if you are transferred out of the area (300 miles or more) due to employment, a credit toward your next season pass will be determined based on the following pro-rated schedule. Refunds will not be given unless you will be unable to ski or ride in the future. Only the injured/transferred pass holder qualifies. 

  Click here for pro-rated calendar.

• Snow Tubing

  There are no refunds on snow tubing reservations. You may reschedule to another date during the same season. Rescheduling must take place 24 hours prior to your scheduled session by calling 413.339.6618.

• Lessons & Programs

  Group Lessons | Private and Semi-Private Lessons

  Ski and Snowboard lessons are nonrefundable.

  However, for a $10 fee, if you contact us 72 hours prior to your lesson start time and we can reschedule you to another date and time during the same season. Changes made to a reservation inside 72 hours from your lesson date and time are non-refundable.

  Junior Explorers | Mountain Explorers | Mountain Masters

  We retain a $10 cancellation fee for any cancellations made more than 30 days in advance of your scheduled program. All reservations are non-refundable 30 days or less to your scheduled program. Exceptions to this policy will be made for injury with a signed doctor's note. We will not prorate missed days for sickness, inclement weather, planned vacations or any other reasons. In the event that the mountain is closed, a makeup day will be scheduled the Sunday following the last scheduled session.

Berkshire East Terrain Access & Uphill Travel Policies

• Hours and Access

  An Uphill Travel Pass or day ticket  is required and the user must have signed a Season Pass Release. 

  Uphill Access for early morning starts at 6:30am and is offered until the lifts open to the public.  Early morning access only includes the trails Big Chief and Exhibition.  Uphillers must both ascend and descend along one of these two trails.  The remainder of the Berkshire East trails are closed to all recreational traffic until operational hours. 

  Uphill access continues into scheduled Operational Hours, and ends for the day when the lifts stop spinning.  No recreational access is allowed outside of these times.  Please respect that outside of open hours our Mountain Ops team is engaged in grooming, snowmaking, winch cat operations, and preparing the mountain for the day.  

  Berkshire East reserves the right to restrict uphill access at any time, including after fresh snowfall.  Berkshire East is private property and recreating outside of the above hours is considered trespassing.

• Uphiller’s Responsibilities

  An Uphill Travel Pass or day ticket, and signed waiver are required for anyone engaging in Uphill Travel.    

  • Those engaged in uphill travel are considered skiers under the Massachusetts Skier Safety Act and individuals should know "Your Responsibility Code".
  • Stay to the uphiller’s left/skiers right side of the trail, wear visible and reflective clothing, use a headlamp at or after dusk, and choose a path that gives downhill traffic the best view of your location.  Be aware of sharp turns and knolls where you may not be in view of downhill traffic.  Be sure to be visible to other travelers and mountain operations.
  • Travel with another person when possible, especially during night sessions.
  • All downhill travel during operational hours must occur on open, lit (night sessions) ski trails.
  • Early morning access is only allowed on Chief and Exhibition. Uphillers must both ascend and descend along one of these two trails.
  • Be warned that snowmobiles, snowmaking equipment, snow grooming, winch cat cables, and other equipment may be encountered at any time on the mountain. You are responsible for staying clear of such equipment.
  • Animals are not allowed during operational hours on the trails at Berkshire East. Please leave them at home where it is warm and cozy! Emotional Support Animals are not permitted during operational hours on the trails at Berkshire East. Service Animals are permitted per state regulations. If additional assistance is required please contact us and we will be sure to connect you with a Manager. 
  • Ski Patrol and other Mountain Ops personnel may ask to see your Uphill Travel Pass.  Please kindly accommodate them.
  • Those traveling on trails not open to uphill travel, or without a pass, will be instructed to cease uphill travel.  Berkshire East is on privately owned land.  Uphilling, skiing, or riding on closed trails or outside of permitted early access or operational hours is considered trespassing.    
  • Uphill travel is a privilege that should be respected and may be restricted as necessary.  Always check the status of our trails in advance; uphill travel can be closed at any time.
  • Call Berkshire East Ski Patrol at 413.214.7167 for emergencies during operating hours, and 911 outside of operational hours.

• Access Routes

  Route A: Chief

  Open for early access from 6:30am until resort opening. Uphill travel outside of these hours is not permitted.

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  Route B: Lower Mohawk > Roy’s Way (only when closed to downhill traffic) > Mohawk 

  Open: Daytime; Evening   

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  Route C: Thunder > Bolt > Mohawk

  Open: Daytime; Evening Route  

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  Route D: Thunder

  Open: Daytime; Evening Route

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  Route E: Exhibition (underneath lift)

  *Ends at the top of Chair 4; does not continue to Summit. Partial ascent route.

  Open: Open for early access from 6:30am, Daytime, Evening Route

• Brief Route Descriptions

  Route A: Chief

  This is the early access route.  Chief is open for uphilling from 6:30am until the lifts open.  Please respect that uphill travel outside of these hours is not permitted.

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  Route B & C: Thunder

  Located on the east side of Berkshire East near the Thunderbolt Mountain Coaster. To enter the trail, proceed up the bottom of Lower Mohawk and turn left to pass under the Mountain Coaster. Proceed up Thunder, staying on the uphiller’s left of the trail.  If conditions allow, Thunder > Bolt > Mohawk may also be used for uphill travel.  

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  Route D: Mohawk > Roy’s Way > Mohawk

  An alternative to Thunder, this trail is accessible to uphillers when Roy’s Way is closed to downhill travel, and conditions allow for skinning. From the Mountain Coaster base area, start skinning up Lower Mohawk, pass Thunder, and after the trail bends to the uphiller’s right, turn left onto Roy’s Way. At the top of Roy’s Way, merge back onto Mohawk and stay left to continue up Mohawk. Stay to uphiller’s left and continue up Mohawk to the summit.

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  Route E: Exhibition

  This is the trail underneath The Wilderness Quad (aka Chair 4) and in front of the West Lodge.  This uphill route is on looker’s right, skier’s left, underneath the lift. This route ends at the top of Exhibition, near the unload zone for Chair 4.  Uphill travel is not permitted past this point on this route.  This route does not reach the summit.  

Cancellation Policies for Summer

• Thunder Mountain Bike Park

  Thunder Mountain Bike Park Cancellation Policies

  Lift Tickets | Lessons & Programs

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  Summer Lift Tickets

  Lift tickets are date-specific and nonrefundable. Tickets unable to be used on the designated day of issuance at purchase may be used on another day during the 2025 summer season. Guests will be responsible for any difference in the ticket price for rescheduled days. Rescheduling of day tickets must take place before the close of business the day prior to the originally purchased day of use by calling 413.339.6618. All unused summer 2025 lift tickets expire at the end of the 2025 summer season. No refunds or credits will be given.

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  Thunder Mountain Gravity Team (summer session) and Mountain Bike Development Program

  • We retain a 5% cancellation fee for any cancellations made more than 30 days in advance of your scheduled program.  All reservations are non-refundable 30 days or less to your scheduled program. Exceptions to this policy will be made for injury with a signed doctor's note. We will not prorate missed days.

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  101 Learn To Ride Package

  • We retain a 5% cancellation fee for any cancellations made more than 48 hours in advance of your scheduled program.  All reservations are non-refundable 48 hours or less to your scheduled program with exceptions for bike park closures.

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  Private Bike Lessons

  • We retain a 5% cancellation fee for any cancellations made more than 48 hours in advance of your scheduled program.  All reservations are non-refundable 48 hours or less to your scheduled program with exceptions for bike park closures.

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  Jumps & Drops Clinic

  • We retain a 5% cancellation fee for any cancellations made more than 14 days in advance of your scheduled program.  All reservations are non-refundable 14 days or less to your scheduled clinic with exceptions for bike park closures. 

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  Find Your Flow Clinic

  • We retain a 5% cancellation fee for any cancellations made more than 14 days in advance of your scheduled program.  All reservations are non-refundable 14 days or less to your scheduled clinic with exceptions for bike park closures. 

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  All Bike Rentals

  • Cancellations made up to 1pm the day prior to your visit will be rebookable to another day or a refund will be issued minus a 5% cancellation fee and the processing fee.
  • Cancellations made after 1pm the day prior to your visit will be issued a 50% refund.
  • Cancellations made after your scheduled rental time will be non-refundable.

  Cancellations must be made by phone by calling 413.339.6618. If Thunder Mountain Bike Park closes due to weather related concerns or for any other reason, you will be offered the chance to reschedule your reservation to another day or receive a refund. The amount of your reservation cost that can be applied to a rescheduled visit will be pro-rated based on hours of operation.

• Aerial Adventure Park, Mountain Coaster, Whitewater Rafting, Zipline Adventures

  Aerial Adventure Park, Mountain Coaster, Whitewater Rafting, Zipline Adventures Cancellation Policies

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  If You Have to Cancel - If you chose not to purchase the cancellation insurance and need to cancel:

  • More than 30 days in advance of your trip date, we retain a $10 per person cancellation fee.
  • 30 days or less in advance of your trip date, you forfeit the entire cost of your trip, unless you have purchased the Cancellation Insurance.
  • No-shows on the date of the trip or last-minute cancellations are not eligible for a credit. If you would prefer a refund, we encourage you to purchase the Cancellation Insurance.

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  Transferring Reservations

  All reservations are transferable to another person, but not another date, unless you have purchased Cancellation Insurance. Transferring to another date is the same as canceling.

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  Cancellation Insurance

  Cancellation Insurance allows you to cancel or change the date of your reservation up to 24 hours in advance of your trip. Guests who cancel will receive a full refund minus the cost of the cancellation insurance and processing fee. Cancellation Insurance must be purchased for the whole group or not at all. No-shows on the date of the trip or last-minute cancellations are not covered by cancellation insurance.

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  Customers will receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. 

  Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.

• Camping Cancellation Policies

  Camping

  Full refunds, minus a $10 administrative fee, will be issued for cancellations made up to 48 hours prior to check-in. No refunds will be given with less than 48 hours’ notice or for no-shows.

  • No refunds will be given for early departures related to poor weather.

Learn more about Spot Insurance

SPOT INSURANCE